Penalties & Disputes
Rebutting Place-of-Supply Findings
Challenging FTA place-of-supply determinations: where services were consumed, and the engagement-letter evidence that wins.
place of supply dispute uae
Rebut place-of-supply findings with the facts of consumption: where the customer used the service, proved by engagement letters, timesheets, and delivery records. VAT follows the place of supply, and the place of supply follows the facts — not the invoice address. For each disputed supply, build a fact pack: contract, performance evidence, and customer location.
Basis: Federal Tax Authority, as published by the Ministry of Finance
- Core principle
- Place of supply follows the facts
- Not the invoice address
- Key evidence
- Where the customer used the service
- Engagement letters, timesheets, delivery records
- Per-supply fact pack
- Contract, performance, customer location
- Build one for each disputed supply
# Why place of supply is fact-intensive
The rules allocate taxing rights based on where supply is consumed or enjoyed, and the FTA's auditor applies them to the facts as the auditor sees them. Where the auditor sees a Dubai invoice, you may see advice consumed in Riyadh — and the engagement letter, the timesheets showing where work was performed, and the client's location records decide which view prevails.
The FTA reviewer and the TDRC decide on papers. They were not present when the events happened, so your documents are the events. Every item below should be legible, dated, and complete — a cropped screenshot with no date raises more questions than it answers.
The standard of proof in practice
Neither reconsideration nor the TDRC is a criminal trial, but the practical standard is the same everywhere: the side with the contemporaneous document wins the factual point. Your own spreadsheet, rebuilt last week, proves nothing; a bank value date or an EmaraTax receipt proves everything.
# The fact pack per supply
Work through this list and assemble each item before drafting the request — the 40-business-day clock does not pause while you hunt for paperwork:
- The engagement letter or contract: scope, client location, delivery location
- Timesheets or project records showing where work was performed
- Delivery and acceptance records
- The client's location evidence (trade licence, address)
- Correspondence about where the service was needed and used
- Invoicing and payment records corroborating the pattern
Presenting each document
Schedule the disputed supplies: one row per supply, with the place-of-supply conclusion and the exhibits behind it. Where the pattern is consistent across many supplies, prove three examples in full and summarize the rest — reviewers accept sampling where the methodology is transparent.
# Filing the bundle
Combine everything into one indexed PDF: a one-page index, tabs numbered to match your grounds, every page numbered. EmaraTax caps upload sizes, so compress without destroying legibility. File the reconsideration within 40 business days of notification; the FTA decides in 40 business days and notifies in 5. If refused, the same bundle — tightened around the strongest ground — goes to the TDRC within 40 business days with the tax paid in full.
If the deadline is close or the amount is large, get help before you file. Call +971 58 541 4616, message us on WhatsApp at https://wa.me/971585414616, email info@taxadvisors.ae, or use the contact form at /contact/.
| Stage | Your deadline | Authority deadline |
|---|---|---|
| Tax assessment review (Article 28) | 40 business days from notification of the assessment | FTA decides in 40 business days, notifies in 5 |
| Reconsideration (Article 29) | 40 business days from notification of the decision | FTA decides in 40 business days, notifies in 5 |
| TDRC objection (Article 32) | 40 business days from notification of the reconsideration decision; tax must be paid in full | Committee decides in 20 business days, notifies in 5 |
| Court appeal (Article 36) | 40 business days from notification of the Committee decision; 50% of penalties secured | Court timetable applies |
# Using why place of supply is fact-intensive across the dispute ladder
The rules allocate taxing rights based on where supply is consumed or enjoyed, and the FTA's auditor applies them to the facts as the auditor sees them. Where the auditor sees a Dubai invoice, you may see advice consumed in Riyadh — and the engagement letter, the timesheets showing where work was performed, and the client's location records decide which view prevails. The same documents serve at every rung, but each forum reads them differently. At reconsideration, the FTA reviewer checks whether the papers disprove the assessment's factual basis — organize around the assessment's findings, answering each in turn. At the TDRC, the Committee reads for the story the refusal missed: lead with the one-page chronology, then the documents the FTA underweighted, and frame the bundle around the refusal's reasons rather than the original assessment. If the case reaches the competent court, the bundle must meet litigation standards — every exhibit formally referenced in the pleadings, translations certified, and the chain of custody clear.
Between rungs, audit the bundle ruthlessly: drop exhibits that proved nothing, strengthen the ones that carried weight, and add anything genuinely new. A bundle that grows smarter at each stage — rather than simply thicker — is the mark of a well-run dispute. Keep the master file for at least 5 years after the relevant tax period, or 7 years for corporate tax records under Article 56 of Federal Decree-Law No. 47 of 2022; the record-keeping obligation outlives the case, and the FTA may revisit the period.
What to add if the dispute escalates
At each new rung, add three things: the previous forum's decision with its stated reasons (the new target), an updated chronology covering what happened since, and any documents created in the interim — correspondence, payment proofs, new computations. Never assume the new forum has read the old file; make each bundle self-contained.
Sources and legal basis
Legislation and decisions3
- Federal Decree-Law No. 28 of 2022 on Tax Procedures
- Federal Decree-Law No. 17 of 2025
- Cabinet Decision No. 74 of 2023 (Executive Regulation of the Tax Procedures Law)
Authorities, systems and registers2
- Federal Tax Authority (FTA)
- EmaraTax
Terms used1
- Tax Disputes Resolution Committee (TDRC)
- Federal Decree-Law No. 28 of 2022 on Tax Procedures and its amendments, consolidated 3 December 2025Federal Tax Authority, as published by the Ministry of Finance
- Reconsideration Request service card (fee, EmaraTax path, response time; page last updated 19 August 2026)Federal Tax Authority
Rates, thresholds and deadlines change. Every figure above is linked to the authority that publishes it — if the two ever disagree, the authority is right and this page is out of date. Tell us and we will fix it.
Frequently asked questions
Does the invoice address determine place of supply?
No — the invoice address is billing information, not a place-of-supply determinant. What matters is where the supply was consumed or enjoyed under the VAT law's place-of-supply rules. An invoice addressed to a Dubai PO box for advice used in another country does not make it a UAE supply; the engagement facts do.
Do my documents need Arabic translations?
The FTA can require documents in Arabic, and key exhibits read better with a translation attached. Translate the documents your grounds depend on — the contract clause, the bank date, the licence — rather than the whole bundle. A certified translation removes a reason for the reviewer to set your file aside.
How do I prove where a service was consumed?
With the ordinary paperwork of the engagement: the contract's scope and client location, timesheets showing where the team worked, delivery records, and correspondence about the client's needs. Create these records in the ordinary course of business — reconstructed location evidence is weak.